Shipping


IMPORTANT NOTES:

  • Curls & Twirls caters to both domestic and international customers, and therefore ships orders all over the world.
  • Shipping fees shall be shouldered by the customer unless otherwise stated.
  • Shipping fees are based on the courier’s standard rates, the customer’s delivery address and the total package weight. This is automatically computed in your shopping cart when you select your location.
  • Curls & Twirls does combined shipping at no extra cost, as long as the items fit the courier’s standard pouch and/or weight allowance.
  • Orders shall be dispatched within (24) hours upon receipt of complete payment except Sundays and holidays. Absolutely no rush deliveries!
  • Please make sure that your delivery address is accurate and up-to-date. This is YOUR responsibility as a customer; not ours.
  • Curls & Twirls shall not be held liable for any damages or delays the courier might make during transit. All orders are thoroughly inspected and packed carefully beforehand.
  • Shipping fees are subject to change without prior notice.

  

SHIPPING:

 

DOMESTIC / Xend Express:

  • All domestic deliveries are via Xend Express only. For more information, please click here.
  • Transit time is usually 1-2 business days for Metro Manila and 2-3 business days for provincial packages. Delivery days do not include Sundays and holidays.
  • In the event that your waiting period exceeds the standard delivery time, please do call our attention so we can contact the courier and check your package’s status for you.

 

INTERNATIONAL / Singapore Post:

  • All international deliveries are via Xend Express and coursed through Singapore Post (Premium Registered Mail).
  • Transit time ranges from 10-30 business days, depending on the customer’s location. Delivery days do not include Sundays and holidays.
  • In the event that your waiting period exceeds the standard delivery time, please do call our attention so we can contact the courier and check your package’s status for you.
  • If your country charges for any import or tariff taxes, it is the customer’s duty as a citizen to pay or it. Curls & Twirls shall not be blamed if or when your customs department detains your package/s.

 


For further questions, please do not hesitate to contact us anytime.